Global Key Account Manager

We are seeking a dedicated Global Key Account Manager who will take a leading role in driving the business forward by overseeing the strategy, performance, and relationships of our key customers, particularly those operating across multiple OBUs. Your primary focus will be on maintaining and growing the share of wallet and top‑line revenue, while also increasing the BOM margin at the consolidated group level.

Key Responsibilities:

• Sets customer strategy aligned with market strategy and drives related initiatives

• Develops deep understanding of client business models and decision-making processes to anticipate future needs

• Coordinates cross-functional teams to develop innovative solutions meeting customer requirements

• Collaborates with local account managers on strategy execution, budgeting, pricing, and negotiations

• Conducts QBRs, monitors performance, and takes necessary actions

• Serves as the main point of contact for customers, handling escalations and claims

• Leads negotiations on pricing, contracts, and other commercial aspects

• Reviews customer performance and works with OBUs to address any gaps

• Manages the customers' buy grid and its connection to our organization

• Works closely with OBU management to develop long-term business plans for customers

If you are a proactive individual with a passion for building strong customer relationships and driving business growth, we invite you to apply for this exciting opportunity.

• Bachelor’s degree or equivalent (Business, Marketing, Economics, Engineering or another relevant field)

• Proven experience and success in managing large account portfolios and in prospecting new business, preferable EMS and/or industrial customers

• Experience working in an international environment

• Strong commercial acumen with a track record of managing key accounts and driving revenue growth through upselling and acquiring new customers

• Ability to interact with various stakeholder levels and to build on strong and long-lasting relationships

• Excellent written and verbal communication skills, along with strong presentation and creative problem-solving abilities (English)

• Proficiency in CRM and other IT tools

• Willingness to travel

• Strong leadership and ability to drive strategies

• Self-motivated and proactive, capable of working independently in a fast-paced environment, dealing with ambiguity

• Solid understanding of cultural differences, willingness to perform within the company values

If you’re ready to take on a strategic role and build long‑term partnerships with some of our most important clients, we’d be excited to hear from you. As you explore this opportunity, you’ll be supported by our VP Key Account Management, Gianluigi Ravenna, who can answer any questions you may have. Please feel free to reach out by sending a message to gianluigi.ravenna@gpv-group.com.

What we offer

Join a well‑running business with a global footprint, where you’ll work closely with strategic customers who are true hidden champions in their industries. You’ll build meaningful partnerships, influence international solutions, and contribute directly to long‑term customer success. We provide a modern, digitally driven environment — including our brand‑new Electronic factory opened in 2024 — and a hybrid working model with up to 3 days per week in the office. You’ll be part of a culture that values curiosity, initiative, and continuous improvement, supported by strong professional development opportunities.

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